My Ticketmaster tickets were never delivered. It took 20 minutes on the phone to have them left at will call and ask them for a refund of the "convenience charges" of $18 which clearly failed to make the transaction convenient for me this time. My request was denied. That's how you run a megacorporation and keep profits up...who needs consumer good will when you have a near-monopoly!
Note to Seattle Theater Group & Moore Theatre: Don't renew your Ticketmaster contract. There are alternatives.
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